EXERCISE INNOVATION
Syncing training parameters and athletic logs...
Syncing training parameters and athletic logs...
These terms govern your access to and use of the Exercise Innovation platform, programs, products, and services.
Effective Date: June 4, 2026
Welcome to Exercise Innovation. These Terms of Service (“Terms”) govern your access to and use of the website located at exerciseinnovation.net (the “Website”), including any content, features, applications, programs, physical products, and services offered through it (collectively, the “Services”).
The Services are operated by EI SPORTS LLC, a limited liability company organized under the laws of the State of Michigan, with its principal place of business at 15985 Canal Road, Clinton Township, Michigan 48044 (“Company,” “we,” “our,” or “us”).
By accessing or using the Website, creating an account, purchasing a program or product, or booking a coaching session, you agree to be bound by these Terms. If you do not agree to these Terms, you must not access or use the Website or any of our Services.
Exercise Innovation provides sports performance training programs, mental performance training programs, one-on-one coaching sessions, educational content, downloadable guides, physical products, and related digital services designed for competitive athletes at all levels.
We sell physical merchandise and training equipment through our online store, including but not limited to branded apparel (hoodies, clothing), balance boards, and other performance-related products. All physical products are subject to the return and refund terms outlined in our Refund and Return Policy.
We reserve the right to modify, suspend, or discontinue any part of the Services or product offerings at any time without prior notice.
To access certain features of the Services, you must create an account. Account authentication is managed through Clerk, a third-party authentication service. When creating an account, you agree to:
We reserve the right to suspend or terminate your account at any time if we reasonably believe that your account information is inaccurate, that you have violated these Terms, or that your account has been compromised.
The Services are available to users of all ages. However, children under the age of 13 must use the Website and Services only with the permission and supervision of a parent or legal guardian. By allowing a child under 13 to use the Services, the parent or guardian agrees to these Terms on behalf of the child and accepts full responsibility for the child's use of the Services.
If we become aware that a child under 13 is using the Services without verifiable parental consent, we may terminate that account and delete associated data in accordance with applicable law.
All purchases made through the Website, including program enrollments, one-on-one coaching session bookings, and physical product orders, are processed securely through Stripe. We do not store your payment card details on our servers. By making a purchase, you agree that:
We want you to feel confident in every purchase. Below is a summary of our refund and return policies. For complete details, please review our dedicated Refund and Return Policy.
A full refund is available if you request cancellation before any program content has been accessed. Once you access any part of a program, including viewing videos, downloading materials, or logging into the program dashboard, the purchase is considered final and no refund will be issued.
A full refund is available if you cancel before the session takes place. Once a session has been conducted, no refund will be issued. If you need to reschedule, please contact us at least 24 hours before the scheduled time. Failure to attend a scheduled session without prior notice (“no-show”) will be treated as a completed session, and no refund will be issued.
You may return any physical product within 7 days of delivery for a full refund, provided the item is unused, unworn, unwashed, and in its original packaging with all tags attached. Return shipping costs are the responsibility of the buyer unless the item arrived damaged or defective. Refunds are processed within 7 to 10 business days after we receive and inspect the returned item.
If you receive a product that is damaged, defective, or incorrect, contact us at Support@exerciseinnovation.net within 48 hours of delivery with photos of the issue. We will provide a prepaid return label and send a replacement or issue a full refund at no additional cost to you.
Physical products are shipped to the address provided at checkout. It is your responsibility to ensure that the shipping address is accurate and complete. Estimated delivery timelines are provided at checkout and may vary based on your location and carrier conditions.
We are not responsible for delays caused by the shipping carrier, weather, customs, or incorrect addresses provided by the buyer. Risk of loss or damage to physical products passes to you upon delivery to the shipping carrier.
If a package is marked as delivered but you have not received it, please contact the shipping carrier first. If the issue remains unresolved, reach out to us at Support@exerciseinnovation.net and we will work with you to find a solution.
By using the Services, you agree that you will:
We reserve the right to terminate or restrict your access to the Services at any time, without notice, for any conduct that we determine, in our sole discretion, violates these Terms or is harmful to other users, us, or third parties.
All content on the Website, including but not limited to text, graphics, logos, images, videos, training programs, downloadable guides, program structures, coaching frameworks, product designs, and software, is the property of EI SPORTS LLC or its content creators and is protected by United States and international copyright, trademark, and intellectual property laws.
You are granted a limited, non-exclusive, non-transferable, revocable license to access and use the Services and content for your personal, non-commercial use only. This license does not include the right to:
Any unauthorized use of our content terminates the license granted herein and may result in legal action.
IMPORTANT DISCLAIMER:
The programs, content, and Services provided by Exercise Innovation are intended for educational and informational purposes only. They are not intended to be a substitute for professional medical advice, diagnosis, or treatment. Always consult a qualified physician or healthcare provider before beginning any exercise program, especially if you are recovering from an injury such as an ACL reconstruction.
By using our programs and Services, you acknowledge and agree that:
We use the following third-party services to operate and deliver the Services. Each third-party service is governed by its own terms of service and privacy policy, which we encourage you to review:
We are not responsible for the practices, policies, or content of any third-party services. Your use of third-party services is at your own risk.
We collect and use certain personal information to provide and improve the Services. This includes account information (name and email), payment information processed through Stripe, email subscription data managed through Mailchimp, application progress data stored via Supabase, shipping information for physical product orders, and website usage data collected through Google Analytics.
For complete details about how we collect, use, store, and protect your personal information, please review our Privacy Policy.
Our Website uses cookies and similar tracking technologies to enhance your browsing experience, analyze website performance, and deliver relevant content. By using the Website, you consent to our use of cookies as described in our Cookies Policy.
For complete details about the types of cookies we use, how they work, and how you can manage your cookie preferences, please review our Cookies Policy.
TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, THE SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.
IN NO EVENT SHALL EI SPORTS LLC, ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, OR AFFILIATES BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, ARISING OUT OF OR IN CONNECTION WITH YOUR USE OF OR INABILITY TO USE THE SERVICES.
OUR TOTAL LIABILITY TO YOU FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICES SHALL NOT EXCEED THE TOTAL AMOUNT YOU PAID TO US DURING THE TWELVE (12) MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE CLAIM.
You agree to indemnify, defend, and hold harmless EI SPORTS LLC, its officers, directors, employees, agents, and affiliates from and against any and all claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys' fees) arising out of or in connection with:
These Terms shall be governed by and construed in accordance with the laws of the State of Michigan, without regard to its conflict of law provisions.
Any dispute, controversy, or claim arising out of or relating to these Terms or the Services shall be resolved through binding arbitration conducted in the State of Michigan, in accordance with the rules of the American Arbitration Association. Both parties waive the right to a jury trial and the right to participate in a class action lawsuit or class-wide arbitration.
Notwithstanding the foregoing, either party may seek injunctive or other equitable relief in any court of competent jurisdiction to protect its intellectual property rights.
We reserve the right to update or modify these Terms at any time without prior notice. Changes will become effective immediately upon posting the revised Terms on the Website. The “Effective Date” at the top of this page will be updated accordingly.
Your continued use of the Website or Services after any changes to these Terms constitutes your acceptance of the revised Terms. We encourage you to review these Terms periodically.
If you have any questions, concerns, or requests regarding these Terms of Service, please contact us:
EI SPORTS LLC
15985 Canal Road
Clinton Township, Michigan 48044
Effective Date: June 4, 2026
EI SPORTS LLC · 15985 Canal Road, Clinton Township, Michigan 48044